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Returns Policy

We want you to be happy with your purchase. If you're not, just return the item with a copy of you order and we'll refund it.

Once returned, we’ll refund the person who originally placed and paid for the order only.

It can take up to 3 days from us receiving the item(s) to receive your refund please ensure you have tracking an proof of postage in the event of loss or damage,

Please return the unused product to us within 30 days of receiving your order.

If you want to exchange your item you can do please contact us to discuss what it is you want.

In the case of damaged products, incomplete orders or despatched orders that don't arrive within the expected time period, please email our Customer Services team, or call us on 0161 681 7490, 9am – 5pm.

If you prefer, you can also return damaged goods to us via the returns methods listed above or through our shops.
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