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Terms of use

Description of Products

General Terms

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:



You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

We reserve the right to:

The owner of this web site is Knightsbrandnu2u. Your contract for purchases made through the Site is with Knightsbrandnu2u. No contract for the sale of any product will exist between you and Knightsbrandnu2u until your goods are paid for and dispatched. To ensure that your debit or credit card is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against relevant third party databases including fraud prevention agencies and registered Credit Reference agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998. You undertake that all details you provide to Knightsbrandnu2u for the purpose of ordering or purchasing goods are correct, that the debit or credit card, or PayPal account you are using is your own and that there are sufficient funds to cover the cost of the goods ordered. Unless otherwise stated, all prices include VAT (where applicable).

This is the user agreement which governs your use of this website and/or the purchase by you of the services and products we provide.

Knightsbrandnu2u will supply: – (i) Goods of a quality within the constraints of manufacture. (ii) Goods in the quantities ordered and will supply the customer an invoice for the quantity supplied. On receipt of an order dispatch goods on time such date is given and intended as an estimate only. Any shortage or damage or dispute with regard to the condition must be notified to Knightsbrandnu2u and carrier within 24 hours for damaged and 2 working days for missing items of delivery. (i) The ownership and title to the goods shall remain with Knightsbrandnu2u until payment in full for all the goods have been received. Special Orders -Knightsbrandnu2u reserves the right to administer a surcharge for the production of any non standard products. Such as in the case of a buyer wanting to purchase a product that requires being specially formulated in order to meet with the buyers colour requirements. These terms and conditions and the contract shall be subject to and construed in accordance with English Law. Complaints Should there be a cause for complaint, please email us or ring 0161 681 7490. Our aim is to always respond within 24 hours to emails. If your email is received on a weekend then we will endeavour to respond the following working day.






Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Recommendations

When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site.

These are based on your past purchases, top sellers, ratings and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products.

Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.
Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

Consumer Contracts Regulations 2013

The legislation offers you the following cancellation rights when you buy online or by phone:
Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:






Suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what John Lewis and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
  • The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
  • You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.
  • Your right to return products do not apply to goods made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
  • If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them. 
  • To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
  • You can cancel by email, or call 0161 681 7490
  • If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery).
  • We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.
  • any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • any loss of goodwill or reputation; or
  • any special or indirect losses
The owner of this web site is Knightsbrandnu2u. Your contract for purchases made through the Site is with Knightsbrandnu2u. No contract for the sale of any product will exist between you and Knightsbrandnu2u until your goods are paid for an dispatched. To ensure that your debit or credit card is not being used without your consent | we will validate the name | address and other personal information supplied by you during the order process against relevant third party databases including fraud prevention agencies and registered Credit Reference agencies | who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998. You undertake that all details you provide to Knightsbrandnu2u for the purpose of ordering or purchasing goods are correct | that the debit or credit card | or PayPal account you are using is your own and that there are sufficient funds to cover the cost of the goods ordered. Unless otherwise stated | all prices include VAT (where applicable). This is the user agreement which governs your use of this website and/or the purchase by you of the services and products we provide. Knightsbrandnu2u will supply: – (i) Goods of a quality within the constraints of manufacture. (ii) Goods in the quantities ordered and will supply the customer an invoice for the quantity supplied. On receipt of an order dispatch goods on time such date is given and intended as an estimate only. Any shortage or damage or dispute with regard to the condition must be notified to Knightsbrandnu2u and carrier within 24 hours for damaged and 2 working days for missing items of delivery. (i) The ownership and title to the goods shall remain with Knightsbrandnu2u until payment in full for all the goods have been received. Special Orders -Knightsbrandnu2u reserves the right to administer a surcharge for the production of any non standard products. Such as in the case of a buyer wanting to purchase a product that requires being specially formulated in order to meet with the buyers colour requirements. These terms and conditions and the contract shall be subject to and construed in accordance with English Law. Complaints Should there be a cause for complaint | please email us or ring 0161 681 7490. Our aim is to always respond within 24 hours to emails. If your email is received on a weekend then we will endeavour to respond the following working day.
Special Offers
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